Have you ever thought about how much healthier your patients would be if they just followed their caregivers’ instructions? It’s a frustration that virtually all caregivers feel because the consequences of patients’ non-compliance are very real in terms of morbidity and mortality, not to mention costs. Within the last decade, patients have become active participants [continue reading…]
Patient Experience
Keys to Providing the Best Patient Experience: Employing the Platinum Rule in Healthcare
Chances are you’ve heard of the Golden Rule: Do unto others as you would have them do unto you. But are you aware of the Platinum Rule? The Platinum Rule is a reflection of the evolution of the times: Do unto others as they would want to be done to them. The Golden Rule is [continue reading…]