Karen has over thirty years of diverse healthcare administration and consulting experience and has held top-level nursing and hospital administration positions in the US and abroad.
Karen assumed the Chief Executive role at Kirby Bates in 2003. She wanted to combine her experience and expertise in nursing and hospital administration with her experience in healthcare consulting to shape exceptional healthcare leadership teams and ultimately improve patient care.
Karen was previously the Senior Vice President for Patient Services at Boston University Medical Center, and Associate Director of Nursing at the University of California, San Francisco. In 1990, she entered the international healthcare arena as the Executive Director and Chief Operating Officer at Healthcare International, LTD, an international tertiary care hospital and hotel complex near Glasgow, Scotland that she helped to design, equip, staff, commission and then manage. She began her consulting career in 1995 as a Senior Consultant, and then a Director, at Harvard Medical International, an affiliate of Harvard Medical School, where she provided consulting services in India, Abu Dhabi, Spain and various other international locations.
Karen has published papers on topics important to nursing administrators, including variable budgeting, operating room productivity and alternative patient care systems. She is particularly skilled in organizational evaluation and re-design, program planning, variable budgeting and staffing, and facility design. She quickly evaluates an organization and/or department and develops cost-effective recommendations for improving structure, roles and outcomes.
Karen has a strong professional network. She has been a member of the American Organization of Nurse Executives (AONE) for over 30 years, is a Past President and current member of the Organization of Nurse Leaders of Massachusetts, Rhode Island and New Hampshire (ONL), a current board member of the Pennsylvania Organization of Nurse Leaders (PONL) and a Fellow in the American College of Healthcare Executives (FACHE). Karen is also on the board and active in On Nursing Excellence, Inc., a non-profit 501(c)3 organization devoted to expand the effectiveness, efficiency, wellbeing and recognition of the healthcare workforce and she is a member of the API Advisory Board.
Karen received her Bachelor’s Degree in Nursing from the University of Michigan, her Master’s Degree in Administration from the University of California, San Francisco, and she completed a Johnson and Johnson Nursing Executive Fellowship at the Wharton School in Philadelphia, PA. Karen is also board certified by the American Nurses Credentialing Center as Nurse Executive Advanced (NEA-BC).
M. Jane Fitzsimmons, MSN, RN
With more than thirty years of diverse healthcare leadership experience, Jane has expertise in executive search, leadership, and consulting. Prior to joining Kirby Bates in 2007, Jane held senior executive search positions with regional and international search firms. She has successfully managed executive and senior leadership searches for a broad range of healthcare organizations and systems across the country.
Jane has served in executive level positions as the Chief Operating Officer and Chief Nursing Officer in Massachusetts and Michigan. In these roles, Jane led the revitalization and turnaround of operations and patient care services. As the Vice President for Patient Care Policy for the Massachusetts Hospital Association, she worked directly with cabinet-level policy makers and provided leadership on state and federal policy. She has also established coalitions among health industry leaders and initiated action on critical healthcare legislative, regulatory and programmatic issues. Jane has consulted with healthcare organizations on leadership infrastructure, resource management, patient care services redesign, and achieving financial and quality imperatives.
Professionally active, Jane has served on a number of committees and boards for community, healthcare and professional organizations. She has presented at state and regional forums on a number of topics and has published in leading journals and publications. Jane is actively involved in the American Organization of Nurse Executives (AONE); the Organizations of Nurse Leaders MA, RI & NH, and the American Society for Healthcare Human Resources Administration.
Jane received her Bachelor of Science in Nursing from the University of Rhode Island and her Master of Science in Nursing from Boston University. She completed a post-graduate program in Health Policy at Harvard University and received certification in Health Care Mediation through Boston University School of Public Health. Jane is currently an Adjunct Faculty member at Emmanuel College School of Nursing and teaches Organizational Development in Healthcare in the graduate program.
Peggy Loughery, MSN, RN
Peggy has over fifteen years of diverse management and education experience in teaching, not-for-profit, and for-profit hospitals. Prior to joining Kirby Bates Associates, she held positions as nurse manager, nurse educator, and nursing supervisor. During her tenure as Nurse Manager, her unit was awarded Unit of the Year from Nursing Spectrum. Peggy also served as the Director of Staffing at the Medical College of Pennsylvania where she actively participated on the contract negotiation team and led the organization through a Nursing strike. In addition, Peggy has served as an interim manager and consultant in the areas of quality, staffing and scheduling. She has presented on clinical topics such as restraint reduction as well as patient focused care.
Since joining KBA in 2005, Peggy has conducted more than 200 leadership searches at organizations across the country. She has exceptional expertise in research and candidate development and has outstanding interpersonal skills. Peggy forms strong working relationships with clients and candidates and effectively meets client timelines by ensuring an efficient search process. Peggy also has a very broad and diverse professional network.
Peggy is a graduate of Hahnemann University/Drexel School of Nursing and completed her Bachelor's degree with honors at LaSalle University, Philadelphia, PA. She received her Master of Science in Nursing from Drexel University in 2018. Peggy is actively engaged in professional and community activities. She is a member of the Pennsylvania Organization of Nurse Leaders (PONL) as well as the Southeastern Pennsylvania Organization of Nurse Leaders (SEPONL).
Judy Hayes, MSN, RN, NEA-BC
Judy Hayes, MSN, RN, NEA-BC joined Kirby Bates in 2017 as Vice President of Executive Search and Interim Leadership. With 35 years of nursing leadership experience, Judy Hayes matches KBA clients with culturally complementary candidates.
Prior to joining Kirby Bates, Judy served as Vice President of Patient Care Services and Chief Nursing Officer at Brigham and Women’s Faulkner Hospital, a Partners Healthcare member. Before that, she was Director of Professional Practice Quality and Staff Development; Director of Utilization and Care Management; and held other leadership roles at hospitals throughout the region.
During her tenure, Judy developed special expertise in creating new systems and roles for facilitating the nursing department’s adoption of new technology, as well as new clinical roles. She also earned national recognition for patient satisfaction and quality results.
Judy earned a Bachelor of Science in Nursing at Saint Anselm College and was awarded a Master of Science in Nursing from Salem State University. She is board certified in Nursing Executive Administration by the ANCC and is a member of ONL for Massachusetts, Rhode Island, Connecticut, New Hampshire and Vermont, and AONE. Judy also serves as a member of the editorial board for Dimensions of Critical Care Nursing.
Livonne Engebrecht, BA
Livonne has been a Search Associate at Kirby Bates Associates since April 2015; she started her career in executive nursing recruitment in 1998. During her twenty years in recruitment, Livonne has developed expertise in a variety of skills, including careful listening for the nuances in the details. She respects the interests of clients and candidates, and strives to fully comprehend the goals and visions of the individuals and organizations that KBA serves. Your goal becomes her goal, your vision is her priority!
Livonne is passionate about her responsibilities at KBA, including presenting top tier candidates to our clients, and working with candidates as they explore the ideal next step in their career. It is her privilege to contribute to meeting the leadership needs at hospitals and healthcare organizations. Livonne admires and respects executive nurses for their expertise, education and dedication to delivering excellent patient care.
Livonne grew up on Long Island NY, has lived in Westchester County NY, Sonoma County CA and currently resides in Portland, OR. She received her Bachelor of Science in Psychology in 1990.
Erinn Riley joined Kirby Bates Associates as a Search Associate in February, 2015. She brings a strong background in recruiting, determination and enthusiasm. She has worked in the recruiting and marketing field for the past 13 years in the healthcare and corporate fields. She started her career with Medstaff Inc. for two years recruiting Nurses for the Army Medical Centers in San Diego & Hawaii. She then moved on and spent eight years at General Healthcare Resources where she built up the territories in Chester, Delaware, Philadelphia and Berks Counties handling the staffing, marketing and retention for the Allied Health Department. Wanting to gain more experience in the onboarding process she then began a career in the corporate field as the Talent Acquisition Manager at Connect America, the medical alert device company. There Erinn managed a team of three recruiters and handled the recruitment and onboarding process for all new candidates. Erinn earned her Associates Degree in Business Administration at Delaware County Community College in May 2005.
In her free time, Erinn has young twins, Jake and Ivy, that keep her and her husband very busy, but of course having a lot of fun chasing them around.
Shari Berenson joined Kirby Bates Associates as Operations Manager of Search Services in January of 2017. Her work for KBA is focused on ensuring operational efficiencies among the Retained Search team and coordinating logistics between clients and candidates during the interview phase.
Prior to joining KBA, Shari served as the Senior Executive Assistant to the Chief Product Officer for Progress Software, NC, supporting a global team. Shari’s career combines healthcare administrative and executive search experience that spans over 15 years. She served as Executive Assistant to the Chief Operating Officer and the Vice President of Operations at Lahey Beverly Hospital, and as Executive Assistant for two Boston‐based executive search firms: CT Partners and RM Nephew and Associates. In the latter positions, she supported senior partners in C‐Suite and Board recruitment.
Doris A. Sinkevich, MS, RN, CENP
Doris has over thirty years of nursing and healthcare leadership experience in acute care, behavioral health, and long term acute care settings including public and private hospitals, for-profit organizations and private industry. She has held senior nursing leader leadership positions at multiple hospitals along with serving as Chief Operating Officer and Chief Nurse at Beth Israel Deaconess Hospital-Milton, Westwood-Pembroke Health System and Walden Behavioral Care, all in Massachusetts. In addition, she has served as an interim Chief Nursing Officer and Healthcare Consultant in numerous hospitals throughout New England.
In 2015, Doris assumed the role of Executive Vice President, Interim Services at Kirby Bates Associates. She leads the service line that provides expert executive and service line interim leaders at times when organizations are in need of transitional leadership. With considerable experience in C-Suite positons and as having served as an interim executive, Doris brings a unique perspective in leading the highly effective KBA interim leadership program.
Doris has demonstrated proficiency in many settings that have required significant change. Her greatest skills are often demonstrated in situations requiring turnaround and restructuring to achieve exemplary outcomes. She quickly establishes positive working relationships within environments and through this is able to develop highly functioning results-oriented teams. She has fostered transformation in several organizations resulting in highly reliable performance, consistently achieving high value, quality improvement and cost efficiency.
Doris has been a long standing member of the American Organization of Nurse Executives (AONE) along with being a Past President, Board member, current member, and committee member of the Organization of Nurse Leaders of MA, RI, NH, CT, and VT (ONL). She has frequently served as a preceptor for nursing administration master’s degree students along with being a faculty member for review courses for the ANCC certification process. In addition, she is a member of the American College of Healthcare Executives. She has received recognition awards from a number of community groups including hospice and community life centers in reflection of her commitment to broaden the agenda of hospitals beyond the hospital walls.
Doris received her Bachelor of Science Degree in Nursing and her Master’s Degree in Nursing Administration from Boston University School of Nursing. She holds distinction in being in the inaugural group of nurse executives who received national certification as Certified in Executive Nursing Practice (CENP) through the American Organization of Nurse Executives (AONE).
Jacquie Acheson, AAS
Over the past thirty years, Jacquie has gained a strong background and many successes in administrative support roles in hospitals in MA, as well as customer service and operational support in the financial and sales industries. Jacquie joined Kirby Bates Associates in March 2016. She ensures that operational details of every interim engagement are efficiently managed to streamline activities for interim leaders, while meeting all onboarding requirements to the client’s satisfaction. Her expertise in organization, execution and attention to detail is exceptional and supports the expanding KBA interim service line.
Prior to joining Kirby Bates, Jacquie served in Executive and Senior Administrative support roles at Beth Israel Deaconess Hospital-Milton and Walden Behavioral Care in Massachusetts. She has served in other administrative support and sales positions at several Fortune 500 companies, along with being a founding partner in 1985 of a successful insurance inspection company.
Jacquie received her Associate of Applied Science in Office Administration from Katharine Gibbs in Boston in 2006.
Pamela DeCampli, MSN, RN, NEA-BC
Pam has over thirty years of broad management experience in university teaching hospitals, private not-for-profit hospitals, and for-profit community hospitals. She has held senior nursing leadership positions at Thomas Jefferson University Hospital and Pennsylvania Hospital in Philadelphia. She was the Vice President for Patient Care Services/Chief Nursing Officer at Graduate Hospital and the Chief Operating Officer at Medical College of Pennsylvania.
Pam has served on the Nurse Advisory Council of the Hospital Association of Pennsylvania and was an Adjunct Assistant Professor at MCP Hahnemann University for over six years. She has also been a Clinical Instructor at Thomas Jefferson University and the University of Pennsylvania, and a Clinical Associate at the Villanova University College of Nursing. She is a Past President of the Pennsylvania Nurses Association (PNA) Philadelphia County District and has served on multiple PNA committees and boards. She served as President to the Board of the Southeastern Pennsylvania Organization of Nurse Leaders in 2013. She is an active member of the American Organization of Nurse Executives, the Association of Perioperative Nurses, and the American College of Healthcare Executives (ACHE) and was on the Board of the local ACHE Chapter for 6 years. Pam currently serves on the Board of Directors for Good Shepherd Rehabilitation Network and on the Board of Consultors to the Villanova University School of Nursing.
Pam received her Bachelor of Science Degree in Nursing from Indiana University, Indianapolis, IN and her Master of Science in Nursing Administration from Villanova University in Villanova, PA. She is certified through the American Nurses Credential Center as a Nurse Executive Advanced.
Pam is particularly skilled in assessing organizations and developing practical approaches for enhancing both the quality and financial performance of services provided. She is also adept at identifying operational opportunities within the perioperative service line. As the Executive Vice President for Value Added Services at Kirby Bates Associates, Pam leads the consulting and coaching service lines. She is a skilled professional, certified coach, and is frequently engaged to mentor and coach healthcare leaders. She has also given multiple presentations on managed care, pricing strategies, quality measurement, contemporary management models, and other leadership related topics as well as a published author in the area of executive coaching.
Lorrie Favret Anderson
A knowledgeable sales and marketing healthcare industry professional, Lorrie has broad experience in business development, sales management, new product launches, and start-up business leadership. She began her career in the pharmaceutical sales industry with Lederle Laboratories and Wyeth in 1993. Lorrie distinguished herself as a reputable leader and effective sales professional with her ability to build trust and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Lorrie has worked with personnel from a wide variety of healthcare organizations including community hospitals, academic medical centers, and independent physician offices and managed care organizations.
Lorrie’s start-up experience began in 2007 as Director of Business Development with Vestagen Protective Technologies, delivering advanced performance textile technologies to the medical market, focused on reducing hospital acquired infections. She then served as Director of Marketing for Agile Health, a start-up digital patient engagement organization offering a suite of trusted behavioral change programs using interactive text messaging.
Lorrie earned a BA in Political Science with French and History minors from the University of Alabama where she lettered in Waterskiing and served in the legislative and executive branches of Student Government. Lorrie is an avid runner, likes to travel and is a devoted school and church volunteer. She and her family live in Central Florida.
Jennifer Insua, BS
Over the past fifteen years, Jennifer has held various positions in hospital administration and healthcare human resources. Jennifer joined Kirby Bates Associates in September 2007. She is responsible for the operation of all office and human resource functions and financial management.
Prior to joining Kirby Bates, Jennifer served as a Human Resources Recruiting Assistant at Tenet Healthcare’s Philadelphia Regional Corporate office. She also served as the Administrative Assistant to the Chief Nursing Officer and the Vice President of Clinical Services at Graduate Hospital in Philadelphia, and the Executive Assistant to the Chief Executive Officer at Elkins Park Hospital in Elkins Park, PA.
Jennifer received her Associate Degree in Science from Camden County College, Blackwood, NJ and her Bachelor of Science from Drexel University, Philadelphia, PA.
Betsy joined Kirby Bates in 2014 after serving for five years as a Research Specialist for an executive search firm serving children’s hospitals nationally. Her responsibilities include: electronic marketing; formatting and revision of candidate resumes; researching organizations and resources; database and mailing list maintenance; and assistance with coordination and travel of candidates and staff.
Prior to beginning her career in search, Betsy spent 14 years at the University of Pennsylvania’s School of Medicine as an Analyst and Manager in Administration and Finance. She attended the University of Pennsylvania’s Wharton School of Business from 1989 – 1994
For Clients, "Successfully Finding an Interim Leader"
Kirby Bates Associates (KBA) provides interim nurse leaders who are prepared to "hit the ground running" and provide value added services from day one. KBA interim leaders are adept at performing efficient organizational assessment and are ready to implement what often can be challenging and much needed change. Interims stay in place for the duration that you need them often until a project is completed or until a permanent placement is hired. They assist in onboarding the permanent placement or can play a vital role in developing and coaching internal candidates moving into needed management roles.
Whether on the administrative or patient care side of the organization, Kirby Bates Associates interim leaders bring excellent experience, mentoring skills, thoughtful leadership and critical thinking to the table. Our interim leaders are organizational veterans who provide day to day management expertise, are accountable for project timelines and budgets, can control and direct resources, deliver high level problem solving, and are skilled at ensuring the organizational agenda stays on track. Our leaders are open to working across departments to consult on various interdisciplinary issues and are ready to institute survey readiness teams to interface with regulatory bodies.
Whether you have a crucial vacancy requiring an interim solution while a permanent candidate is being sought, a need to fill a Manager or Director on extended leave, or have a specific need to develop current staff into future leaders, Kirby Bates Associates interim candidates are part of a cost effective solution strategy.
What can a hospital client expect when engaging a KBA interim?
We take the time to thoroughly understand both your organization, and the position, so that we can deliver the best interim solution unique to you.
We establish mutually agreed upon deliverables prior to the beginning of the engagement.
We match candidates with clients using an extensive database of exceptionally qualified nurse leaders.
We carefully screen and interview all interim candidates and provide a comprehensive presentation of their qualifications and references so that you interview only the best possible candidates.
We provide continued communication and continued engagement support to both the client and to the interim nurse leader to ensure that deliverables are on track and that the hospital agenda is supported.
We provide communication regularly with the client key leader on a planned regular schedule ensuring that the client is satisfied and the engagement is on track to a successful completion.
We provide a team of former CNOs and COOS behind the scenes ready to do anything and everything needed to ensure a successful engagement.
If you are considering an interim for your organization, please contact Doris Sinkevich, Executive Vice President Interim Services.
Successfully Finding an Interim Leader
If you are a leader with demonstrated accomplishments in your specific field, there may be opportunity for you to join the interim world. Often, nursing leaders share that the most energizing and fulfilling experiences that they have had during their careers have involved situations when they have truly transformed practice environments. If you are that kind of a leader and truly love opportunities to foster change, redirection and new horizons, then interim may be for you. Interim leaders utilize the skills that they have already mastered often using their expertise in settings that are in great need. Interims may be needed when there is either planned or unplanned departures of key nursing leaders. As an interim, you quickly enter the setting and work with the organization often for an agenda of new direction while still promoting the organization’s priorities already in play. Interims demonstrate their worth by ensuring that the organization does not miss a beat while a search is underway for a permanent leader or an upcoming leader is being developed.
What can a candidate expect while working as an interim through Kirby Bates Associates
The opportunity to experience a broad range of organizations and challenges on your terms and on your schedule.
The opportunity to make a real difference in an organization in a short period of time without the need for a long term commitment.
The opportunity to have a trial of a certain type of position or at a geographic location different from home.
The choice to accept or defer on engagements without compromising future opportunities.
Ongoing support and coaching from Kirby Bates Associates, with a back-up team behind the scenes of former CNOs and COOs.
Facts and Figures for Candidates for Interim Engagement through Kirby Bates Associates
Interims are brought on as W2 employees either as an employee of KBA or as an employee of the client hospital.
Interim compensation takes into consideration the interim’s qualifications and experience along with reflecting typical salaries for the position and geographic region. Generally an additional premium is factored in the determination since no benefits are provided to the interim.
Total compensation package includes housing and local transportation along with airfare or other transportation for regular trips home.
Here is what some of our Interim Leaders have to say:
"I enjoy the challenge of each new engagement and the variety of settings where I now call my workplace."
"Achieving results quickly in challenging situations consistently provides me with great satisfaction."
"I draw from my expertise and experience yet continue to learn from each new project."/li>
"Freedom from corporate politics is great."
"Working through KBA is the best, they always have my back throughout the entire engagement."
"I thought my career was winding down, in fact it has been given new life by being an interim."
If you are considering an interim for your organization, please contact Doris Sinkevich, Executive Vice President Interim Services.
Client Facts and Figures for Interim Engagement through Kirby Bates Associates
There is choice for you the client in how best to contract with us for an interim leader. The choice of two different models is yours giving you added convenience in deciding how best to suit your needs and budget.
Full Service Model
Easy one stop shopping model
Interim is a KBA employee with KBA serving as a vendor to the client.
Client pays one all-inclusive bi-weekly fee to KBA.
All-inclusive fee encompasses all compensation and expenses for the interim and the interim fees to KBA.
Expenses such as travel and housing, as required, are handled through KBA and factored into all-inclusive fee.
Hospital Employee Model
Custom designed, hospital controlled expense model
Interim compensation and expenses paid directly to the employee by the hospital and a monthly interim management fee paid to KBA.
Interim leader is employed by the hospital as a temporary W2 employee, straight salary and receiving no benefits.
Housing is provided for and paid for by the hospital and travel expenses are reimbursed to the interim by the hospital.
A monthly interim management fee is payable to KBA for each month of the engagement beginning on day one of the interim’s engagement.
Both the Hospital Employee Model and the Full Service Model provide you, the client, with:
The opportunity for a guaranteed 13 week interim engagement with automatic renewal until terminated by either party with 30 days’ notice.
An easy and cost effective option to convert the interim to a permanent employee.
Leading hospitals turn to us for high-performing interim leaders.
We get to know your organization so we target only the best match for your unique needs and we keep costs lower than most other firms.
Our methods enable us to help you find top-performing, outcome-focused interim leaders.
We provide low-cost access to a national pool of the best healthcare leaders.
Get added value of healthcare experts who take the time to understand your organization.
When planned or unplanned departures of vital leaders occur, partnering with Kirby Bates Associates for Interim Leaders is always a great solution. KBA works with hospital clients and provides high performing interim executives, directors and managers drawing from a national pool of seasoned patient care executives and healthcare leaders.
Interim leaders provide outstanding value and often come to the rescue for organizations at critical times. The departure of a leader, particularly an unplanned one, can leave an organization at a decision point of how best to continue with the organization’s agenda. Interim leaders provide high value leadership and management support that allows the organization to take the time necessary to recruit a permanent leader. In addition, Interim Leaders often benefit the organization by providing a fresh approach and perspective unencumbered by existing culture and constraints. Once a permanent executive has been chosen, Kirby Bates Associates Interim Leaders can assist in the onboarding of the selected permanent candidate to the environment, operations and challenges of the position and work with the organization during the transition.
Led by Executive Vice President for Interim Services, Doris Sinkevich, MS, RN, CENP, Kirby Bates Associates provides efficient and seamless transitions with Interim Leaders who are prepared to hit the ground running and provide expert service from the first day. Demonstrating an outstanding track record, Kirby Bates Associates placements have proven to be most successful in achieving organizational needs.
How one interim executive saved 1.4 million dollars.
Interim Director of Case Management Type of Facility: Community hospital system in the northeast. Length of Placement: 8 months
Organization’s Need: The unplanned departure of the Director of Case Management resulted in a client needing a highly experienced interim leader who could both fill the vacancy, and streamline best practices. Kirby Bates went to work, clarified organizational fit and needs and presented a winning candidate under budget. The interim leader assimilated quickly, identified areas for improvement, revitalized training programs, improved processes and implemented more sophisticated reporting measures — greatly exceeding client expectations.
Kirby Bates’ Interim’s Impact:
Within six months, the Interim Director achieved a combined value of $1.4 million savings:
0.4 day reduction in length of stay
reduction in OBS by 13%
improved case mix index by 2%.
Created patient throughput process improvements to support respective metrics and reporting, including:
case management in the ED
Created a case escalation training program for both provider and system-related delays in service.
Implemented the process to multiple audiences including case managers, medical directors, and administrators.
Kirby Bates expertly matches our national pool of experienced interim executives, directors and managers, to your leadership needs and unique culture to assure smooth transitions and optimize effectiveness.
Realized within 6 months by Interim Director of Case Management