Karen has over thirty years of diverse healthcare administration and consulting experience and has held top-level nursing and hospital administration positions in the US and abroad.
Karen assumed the Chief Executive role at Kirby Bates in 2003. She wanted to combine her experience and expertise in nursing and hospital administration with her experience in healthcare consulting to shape exceptional healthcare leadership teams and ultimately improve patient care.
Karen was previously the Senior Vice President for Patient Services at Boston University Medical Center, and Associate Director of Nursing at the University of California, San Francisco. In 1990, she entered the international healthcare arena as the Executive Director and Chief Operating Officer at Healthcare International, LTD, an international tertiary care hospital and hotel complex near Glasgow, Scotland that she helped to design, equip, staff, commission and then manage. She began her consulting career in 1995 as a Senior Consultant, and then a Director, at Harvard Medical International, an affiliate of Harvard Medical School, where she provided consulting services in India, Abu Dhabi, Spain and various other international locations.
Karen has published papers on topics important to nursing administrators, including variable budgeting, operating room productivity and alternative patient care systems. She is particularly skilled in organizational evaluation and re-design, program planning, variable budgeting and staffing, and facility design. She quickly evaluates an organization and/or department and develops cost-effective recommendations for improving structure, roles and outcomes.
Karen has a strong professional network. She has been a member of the American Organization of Nurse Executives (AONE) for over 30 years, is a Past President and current member of the Organization of Nurse Leaders of Massachusetts, Rhode Island and New Hampshire (ONL), a current board member of the Pennsylvania Organization of Nurse Leaders (PONL) and a Fellow in the American College of Healthcare Executives (FACHE). Karen is also on the board and active in On Nursing Excellence, Inc., a non-profit 501(c)3 organization devoted to expand the effectiveness, efficiency, wellbeing and recognition of the healthcare workforce and she is a member of the API Advisory Board.
Karen received her Bachelor’s Degree in Nursing from the University of Michigan, her Master’s Degree in Administration from the University of California, San Francisco, and she completed a Johnson and Johnson Nursing Executive Fellowship at the Wharton School in Philadelphia, PA. Karen is also board certified by the American Nurses Credentialing Center as Nurse Executive Advanced (NEA-BC).
M. Jane Fitzsimmons, MSN, RN
With more than thirty years of diverse healthcare leadership experience, Jane has expertise in executive search, leadership, and consulting. Prior to joining Kirby Bates in 2007, Jane held senior executive search positions with regional and international search firms. She has successfully managed executive and senior leadership searches for a broad range of healthcare organizations and systems across the country.
Jane has served in executive level positions as the Chief Operating Officer and Chief Nursing Officer in Massachusetts and Michigan. In these roles, Jane led the revitalization and turnaround of operations and patient care services. As the Vice President for Patient Care Policy for the Massachusetts Hospital Association, she worked directly with cabinet-level policy makers and provided leadership on state and federal policy. She has also established coalitions among health industry leaders and initiated action on critical healthcare legislative, regulatory and programmatic issues. Jane has consulted with healthcare organizations on leadership infrastructure, resource management, patient care services redesign, and achieving financial and quality imperatives.
Professionally active, Jane has served on a number of committees and boards for community, healthcare and professional organizations. She has presented at state and regional forums on a number of topics and has published in leading journals and publications. Jane is actively involved in the American Organization of Nurse Executives (AONE); the Organizations of Nurse Leaders MA, RI & NH, and the American Society for Healthcare Human Resources Administration.
Jane received her Bachelor of Science in Nursing from the University of Rhode Island and her Master of Science in Nursing from Boston University. She completed a post-graduate program in Health Policy at Harvard University and received certification in Health Care Mediation through Boston University School of Public Health. Jane is currently an Adjunct Faculty member at Emmanuel College School of Nursing and teaches Organizational Development in Healthcare in the graduate program.
Peggy Loughery, MSN, RN
Peggy has over fifteen years of diverse management and education experience in teaching, not-for-profit, and for-profit hospitals. Prior to joining Kirby Bates Associates, she held positions as nurse manager, nurse educator, and nursing supervisor. During her tenure as Nurse Manager, her unit was awarded Unit of the Year from Nursing Spectrum. Peggy also served as the Director of Staffing at the Medical College of Pennsylvania where she actively participated on the contract negotiation team and led the organization through a Nursing strike. In addition, Peggy has served as an interim manager and consultant in the areas of quality, staffing and scheduling. She has presented on clinical topics such as restraint reduction as well as patient focused care.
Since joining KBA in 2005, Peggy has conducted more than 200 leadership searches at organizations across the country. She has exceptional expertise in research and candidate development and has outstanding interpersonal skills. Peggy forms strong working relationships with clients and candidates and effectively meets client timelines by ensuring an efficient search process. Peggy also has a very broad and diverse professional network.
Peggy is a graduate of Hahnemann University/Drexel School of Nursing and completed her Bachelor's degree with honors at LaSalle University, Philadelphia, PA. She received her Master of Science in Nursing from Drexel University in 2018. Peggy is actively engaged in professional and community activities. She is a member of the Pennsylvania Organization of Nurse Leaders (PONL) as well as the Southeastern Pennsylvania Organization of Nurse Leaders (SEPONL).
Judy Hayes, MSN, RN, NEA-BC
Judy Hayes, MSN, RN, NEA-BC joined Kirby Bates in 2017 as Vice President of Executive Search and Interim Leadership. With 35 years of nursing leadership experience, Judy Hayes matches KBA clients with culturally complementary candidates.
Prior to joining Kirby Bates, Judy served as Vice President of Patient Care Services and Chief Nursing Officer at Brigham and Women’s Faulkner Hospital, a Partners Healthcare member. Before that, she was Director of Professional Practice Quality and Staff Development; Director of Utilization and Care Management; and held other leadership roles at hospitals throughout the region.
During her tenure, Judy developed special expertise in creating new systems and roles for facilitating the nursing department’s adoption of new technology, as well as new clinical roles. She also earned national recognition for patient satisfaction and quality results.
Judy earned a Bachelor of Science in Nursing at Saint Anselm College and was awarded a Master of Science in Nursing from Salem State University. She is board certified in Nursing Executive Administration by the ANCC and is a member of ONL for Massachusetts, Rhode Island, Connecticut, New Hampshire and Vermont, and AONE. Judy also serves as a member of the editorial board for Dimensions of Critical Care Nursing.
Livonne Engebrecht, BA
Livonne has been a Search Associate at Kirby Bates Associates since April 2015; she started her career in executive nursing recruitment in 1998. During her twenty years in recruitment, Livonne has developed expertise in a variety of skills, including careful listening for the nuances in the details. She respects the interests of clients and candidates, and strives to fully comprehend the goals and visions of the individuals and organizations that KBA serves. Your goal becomes her goal, your vision is her priority!
Livonne is passionate about her responsibilities at KBA, including presenting top tier candidates to our clients, and working with candidates as they explore the ideal next step in their career. It is her privilege to contribute to meeting the leadership needs at hospitals and healthcare organizations. Livonne admires and respects executive nurses for their expertise, education and dedication to delivering excellent patient care.
Livonne grew up on Long Island NY, has lived in Westchester County NY, Sonoma County CA and currently resides in Portland, OR. She received her Bachelor of Science in Psychology in 1990.
Erinn Riley joined Kirby Bates Associates as a Search Associate in February, 2015. She brings a strong background in recruiting, determination and enthusiasm. She has worked in the recruiting and marketing field for the past 13 years in the healthcare and corporate fields. She started her career with Medstaff Inc. for two years recruiting Nurses for the Army Medical Centers in San Diego & Hawaii. She then moved on and spent eight years at General Healthcare Resources where she built up the territories in Chester, Delaware, Philadelphia and Berks Counties handling the staffing, marketing and retention for the Allied Health Department. Wanting to gain more experience in the onboarding process she then began a career in the corporate field as the Talent Acquisition Manager at Connect America, the medical alert device company. There Erinn managed a team of three recruiters and handled the recruitment and onboarding process for all new candidates. Erinn earned her Associates Degree in Business Administration at Delaware County Community College in May 2005.
In her free time, Erinn has young twins, Jake and Ivy, that keep her and her husband very busy, but of course having a lot of fun chasing them around.
Shari Berenson joined Kirby Bates Associates as Operations Manager of Search Services in January of 2017. Her work for KBA is focused on ensuring operational efficiencies among the Retained Search team and coordinating logistics between clients and candidates during the interview phase.
Prior to joining KBA, Shari served as the Senior Executive Assistant to the Chief Product Officer for Progress Software, NC, supporting a global team. Shari’s career combines healthcare administrative and executive search experience that spans over 15 years. She served as Executive Assistant to the Chief Operating Officer and the Vice President of Operations at Lahey Beverly Hospital, and as Executive Assistant for two Boston‐based executive search firms: CT Partners and RM Nephew and Associates. In the latter positions, she supported senior partners in C‐Suite and Board recruitment.
Doris A. Sinkevich, MS, RN, CENP
Doris has over thirty years of nursing and healthcare leadership experience in acute care, behavioral health, and long term acute care settings including public and private hospitals, for-profit organizations and private industry. She has held senior nursing leader leadership positions at multiple hospitals along with serving as Chief Operating Officer and Chief Nurse at Beth Israel Deaconess Hospital-Milton, Westwood-Pembroke Health System and Walden Behavioral Care, all in Massachusetts. In addition, she has served as an interim Chief Nursing Officer and Healthcare Consultant in numerous hospitals throughout New England.
In 2015, Doris assumed the role of Executive Vice President, Interim Services at Kirby Bates Associates. She leads the service line that provides expert executive and service line interim leaders at times when organizations are in need of transitional leadership. With considerable experience in C-Suite positons and as having served as an interim executive, Doris brings a unique perspective in leading the highly effective KBA interim leadership program.
Doris has demonstrated proficiency in many settings that have required significant change. Her greatest skills are often demonstrated in situations requiring turnaround and restructuring to achieve exemplary outcomes. She quickly establishes positive working relationships within environments and through this is able to develop highly functioning results-oriented teams. She has fostered transformation in several organizations resulting in highly reliable performance, consistently achieving high value, quality improvement and cost efficiency.
Doris has been a long standing member of the American Organization of Nurse Executives (AONE) along with being a Past President, Board member, current member, and committee member of the Organization of Nurse Leaders of MA, RI, NH, CT, and VT (ONL). She has frequently served as a preceptor for nursing administration master’s degree students along with being a faculty member for review courses for the ANCC certification process. In addition, she is a member of the American College of Healthcare Executives. She has received recognition awards from a number of community groups including hospice and community life centers in reflection of her commitment to broaden the agenda of hospitals beyond the hospital walls.
Doris received her Bachelor of Science Degree in Nursing and her Master’s Degree in Nursing Administration from Boston University School of Nursing. She holds distinction in being in the inaugural group of nurse executives who received national certification as Certified in Executive Nursing Practice (CENP) through the American Organization of Nurse Executives (AONE).
Jacquie Acheson, AAS
Over the past thirty years, Jacquie has gained a strong background and many successes in administrative support roles in hospitals in MA, as well as customer service and operational support in the financial and sales industries. Jacquie joined Kirby Bates Associates in March 2016. She ensures that operational details of every interim engagement are efficiently managed to streamline activities for interim leaders, while meeting all onboarding requirements to the client’s satisfaction. Her expertise in organization, execution and attention to detail is exceptional and supports the expanding KBA interim service line.
Prior to joining Kirby Bates, Jacquie served in Executive and Senior Administrative support roles at Beth Israel Deaconess Hospital-Milton and Walden Behavioral Care in Massachusetts. She has served in other administrative support and sales positions at several Fortune 500 companies, along with being a founding partner in 1985 of a successful insurance inspection company.
Jacquie received her Associate of Applied Science in Office Administration from Katharine Gibbs in Boston in 2006.
Pamela DeCampli, MSN, RN, NEA-BC
Pam has over thirty years of broad management experience in university teaching hospitals, private not-for-profit hospitals, and for-profit community hospitals. She has held senior nursing leadership positions at Thomas Jefferson University Hospital and Pennsylvania Hospital in Philadelphia. She was the Vice President for Patient Care Services/Chief Nursing Officer at Graduate Hospital and the Chief Operating Officer at Medical College of Pennsylvania.
Pam has served on the Nurse Advisory Council of the Hospital Association of Pennsylvania and was an Adjunct Assistant Professor at MCP Hahnemann University for over six years. She has also been a Clinical Instructor at Thomas Jefferson University and the University of Pennsylvania, and a Clinical Associate at the Villanova University College of Nursing. She is a Past President of the Pennsylvania Nurses Association (PNA) Philadelphia County District and has served on multiple PNA committees and boards. She served as President to the Board of the Southeastern Pennsylvania Organization of Nurse Leaders in 2013. She is an active member of the American Organization of Nurse Executives, the Association of Perioperative Nurses, and the American College of Healthcare Executives (ACHE) and was on the Board of the local ACHE Chapter for 6 years. Pam currently serves on the Board of Directors for Good Shepherd Rehabilitation Network and on the Board of Consultors to the Villanova University School of Nursing.
Pam received her Bachelor of Science Degree in Nursing from Indiana University, Indianapolis, IN and her Master of Science in Nursing Administration from Villanova University in Villanova, PA. She is certified through the American Nurses Credential Center as a Nurse Executive Advanced.
Pam is particularly skilled in assessing organizations and developing practical approaches for enhancing both the quality and financial performance of services provided. She is also adept at identifying operational opportunities within the perioperative service line. As the Executive Vice President for Value Added Services at Kirby Bates Associates, Pam leads the consulting and coaching service lines. She is a skilled professional, certified coach, and is frequently engaged to mentor and coach healthcare leaders. She has also given multiple presentations on managed care, pricing strategies, quality measurement, contemporary management models, and other leadership related topics as well as a published author in the area of executive coaching.
Lorrie Favret Anderson
A knowledgeable sales and marketing healthcare industry professional, Lorrie has broad experience in business development, sales management, new product launches, and start-up business leadership. She began her career in the pharmaceutical sales industry with Lederle Laboratories and Wyeth in 1993. Lorrie distinguished herself as a reputable leader and effective sales professional with her ability to build trust and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Lorrie has worked with personnel from a wide variety of healthcare organizations including community hospitals, academic medical centers, and independent physician offices and managed care organizations.
Lorrie’s start-up experience began in 2007 as Director of Business Development with Vestagen Protective Technologies, delivering advanced performance textile technologies to the medical market, focused on reducing hospital acquired infections. She then served as Director of Marketing for Agile Health, a start-up digital patient engagement organization offering a suite of trusted behavioral change programs using interactive text messaging.
Lorrie earned a BA in Political Science with French and History minors from the University of Alabama where she lettered in Waterskiing and served in the legislative and executive branches of Student Government. Lorrie is an avid runner, likes to travel and is a devoted school and church volunteer. She and her family live in Central Florida.
Jennifer Insua, BS
Over the past fifteen years, Jennifer has held various positions in hospital administration and healthcare human resources. Jennifer joined Kirby Bates Associates in September 2007. She is responsible for the operation of all office and human resource functions and financial management.
Prior to joining Kirby Bates, Jennifer served as a Human Resources Recruiting Assistant at Tenet Healthcare’s Philadelphia Regional Corporate office. She also served as the Administrative Assistant to the Chief Nursing Officer and the Vice President of Clinical Services at Graduate Hospital in Philadelphia, and the Executive Assistant to the Chief Executive Officer at Elkins Park Hospital in Elkins Park, PA.
Jennifer received her Associate Degree in Science from Camden County College, Blackwood, NJ and her Bachelor of Science from Drexel University, Philadelphia, PA.
Betsy joined Kirby Bates in 2014 after serving for five years as a Research Specialist for an executive search firm serving children’s hospitals nationally. Her responsibilities include: electronic marketing; formatting and revision of candidate resumes; researching organizations and resources; database and mailing list maintenance; and assistance with coordination and travel of candidates and staff.
Prior to beginning her career in search, Betsy spent 14 years at the University of Pennsylvania’s School of Medicine as an Analyst and Manager in Administration and Finance. She attended the University of Pennsylvania’s Wharton School of Business from 1989 – 1994
Career planning can seem like a daunting process, but it can be a worthy investment of time that accelerates your career trajectory.Active career planning includes the development of activities and action steps to achieve individual career goals. Basic steps in career planning include: exploring your interests, assessing your talents, strategic planning, and development of an action plan to achieve your career goals.
New career opportunities bring increased pressure, but also anticipation and excitement. Do you know where you want to be in your healthcare career 10 years from now? Have you charted a course for your career journey?
6 Strategies to Aid in Your Career Planning and Growth
Strategy 1: Set Short-Term, High-Impact Objectives.
The cliché “work smarter not harder” still rings true. Be strategic in how and where you spend your time. Identify areas you can improve significantly within 90-120 days. Tactics utilized to attain measurable objectives could relate to process improvement, establishing a new supply initiative, or developing new criteria for ensuring optimum clinical judgment in daily rounds.
It’s important that you:
Set goals early on
Identify strategies to accomplish your goals
Hold yourself accountable by establishing objectives
Strengths – What can you build on; proudest achievements?
Opportunities – What are your stakeholders asking for?
Aspirations – What do you care deeply about?
Results – How do you know you are succeeding?
Review what you have consummated in the past month, year, etc. and make a written career plan for your future in executive healthcare. A written career plan holds you accountable and increases the probability of staying on track while motivating you to keep moving forward.
Strategy 2: Be Proactive & Articulate Your Value.
Continuously look for opportunities to:
Maximize efficiency within your department by transforming workflows
Solve common problems in day-to-day operations and exceed quality measures
Position yourself as a thought leaderthrough hard work, dedication, and creativity
Understand why your position exists and the organizational pain points your position eliminates. Uncover inefficiencies and generate a plan to address them. Do you have a suggestion to boost productivity and save money? Develop the initiative and prove yourself to your superiors.
From promotions to new job opportunities, always be ready to effectively communicate your strengths and expertise. Know your worth and how to communicate your successes.
Strategy 3: Invest Time into Networking.
The art of networking has numerous benefits — all of which can work towards improving and strengthening your personal brand. Whether it’s a breakfast round table or an evening mixer, make the time to connect with your industry peers. You could learn something new and reap rewards.
According to Deloitte’s 2018Global Human Capital Trends, 60% of employees believe their organizations do not effectively empower people to manage their own careers. If your current position is a dead end, don’t feel guilty for seeking new employment. Career stagnancy doesn’t allow you to develop and hone new skills and eventually breeds unhappiness.
Credit: Deloitte Insights
Strategy 5: Disrupt Thinking.
If you truly aspire to stand out and advance your career, you have to offer something unique — beyond disseminating existing information and achieving minimum quality standards. Be both creative and persistent. Implementing new ideas can be laborious and the best and most creative solutions aren’t always accepted at first. As an experienced healthcare leader, stand by your best ideas and stay on track — even if your ideas challenge existing workflow methods. Keeping compassionate patient care at the heart of what you do will lead you in the right direction.
Strategy 6: Engage a Mentor or Professional Coach.
Where do you see yourself at the pinnacle of your healthcare career? A mentor or professional coach can help you map out the anticipated steps from your current job to your pinnacle job. A well-matched leadership coach can also offer valuable insight into the formal and informal networks you should tap into to advance your career. Leadership coaches are specialized in exploration of skill set proficiencies and can talk through your talents and passions to align them with your career goals.
Helpful Tools for Career Planning and Development
Leadership coaching – Enlist help from a professional coach who possesses the necessary expertise and knowledge to assist you in career planning and progression.
Self-assessments – What skills would make you more marketable and could advance you further up the ladder? Career self-assessments help to identify and explore your strengths and weaknesses.
Talent scans – Complete a talent scan to help you comprehend the challenges and opportunities facing healthcare and changes you can anticipate in the future.
Webinars and organizational workshops – Register for continuing education opportunities. AONE offers online interactive education programs aimed at assisting nurse leaders in their professional development.
Professional organizations – Join a medical association to enhance your career and keep you informed of the latest news, research, and insights in your field.
Why Is It Important to Plan Career Progression?
Career progression is vital to cultivating your talents, moving up into leadership ranks and advancing the mission of your organization. It’s important to note that long-term career advancement may require you to make some arduous decisions or think unconventionally. Consider diving into new roles and positions if you feel called to do so. Work vigorously to develop your skills and lean into your talents — a host of opportunities could fall at your feet by casting a wider net.
Don’t Wait, Develop Your Career Plan Now
Invest time into substantial career planning and growth, now, to attain that coveted executive level position in the healthcare field you most desire. Building a prosperous career requires continuous development and revision to ascend the healthcare ladder. Infuse your career with action, don’t wait for ‘the right time to plan’ — the position you want could be offered to someone else.
Kirby Bates Associates believes that healthcare teams become exceptional when they have exceptional leaders. We founded our Leadership Coaching practice because we also believe organizations often overlook the development of internal talent — an important and cost-effective approach to executive team building. We also assist individuals with developing career plans. For more information or additional questions, contact the Kirby Bates Associates team today!