London bridge.

Mind the Gap

When you enter the London subway (The Tube), the announcement is always to “mind the gap” between the train and the platform.   You must intentionally step over the gap to get to where you want to go.

As organizations observe gaps in leadership performance, are they directing resources to bridge that gap?

The success of Nursing Leaders is crucial to the overall performance of healthcare organizations and requires advanced management and leadership skills.  Nurse leaders particularly maintain a large sphere of organizational influence while interacting with various leaders from multiple venues. Their roles require critical skills in:

  • Thoughtful communication
  • Appropriate delegation
  • Team development
  • Situational and self-awareness
  • Expanded decision-making
  • Negotiation skills
  • Political awareness
  • Financial management

To “mind the gap” of where nursing leaders are performing and help them to get where they need to be, KBA provides a full suite of services including:

  • Formal 360 leadership assessments
  • Coaching and mentorship from a dedicated experienced nursing leader
  • Ongoing performance feedback 
The overall goal of the KBA coaching engagement is to improve and enhance the performance of the Nurse Leader, as perceived by peers, subordinates and superiors.

Your leadership team is the most important key to your organization’s performance.  “Minding the Gap” is the pathway to your organizational success.

Pamela DeCampli MSN, RN, NEA-BC,
Executive Vice President and Certified Coach

As the Executive Vice President for Value Added Services at Kirby Bates Associates, Pam leads the consulting and coaching service lines. She is a skilled professional, certified coach, and is frequently engaged to mentor and coach healthcare leaders.