Managing Multigenerational Teams in Healthcare

  Healthcare organizations are leading increasingly diverse teams, and age is one element of that diversity. Today, healthcare organizations are composed of as many as four generations — and provide care for as many as seven generations. Diversity has been well-established as a strategic advantage for organizations of all kinds, including in the healthcare industry.  [continue reading…]

Five Tips for Addressing Workplace Violence in Healthcare

  Workplace violence is not simply an issue for healthcare organizations. For many, it is the issue. Workplace violence (WPV) enormously impacts mission-critical challenges facing healthcare organizations, such as patient satisfaction, staff retention and recruitment, and payer reimbursement. Workplace violence isn’t unique to healthcare organizations, yet healthcare is far and away more impacted by WPV  [continue reading…]

5 Tips for Cultivating Civility in the Workplace

A workplace is only as good as its culture, and a culture can’t thrive without civility. Civility in healthcare organizations fosters teamwork, reduces conflicts, and can enhance productivity. What’s more, civility is an ethical obligation for nurses. The ANA’s Code of Ethics for Nurses with Interpretive Statements states that nurses are obligated to create an  [continue reading…]

How Leaders Can Learn How to Disagree Respectfully

  “Society frowns at disagreeableness. As human beings we are hardwired to seek the approval of those around us. Yet a radical and transformative thought goes nowhere without the willingness to challenge convention.” -Malcolm Gladwell If everybody always agreed on everything, the world would be boring and progress would be stifled.  Disagreements and compromise are  [continue reading…]

Why Compassionate Care in Nursing is So Important and How to Achieve It

  What is Compassionate Care in Nursing? According to a systematic literature review in 2016 published by the National Center for Biotechnology, “Compassion originates as an empathic response to suffering, as a rational process which pursues patients’ wellbeing, through specific, ethical actions directed at finding a solution to their suffering. We therefore define the term  [continue reading…]

New Nursing Practices in 2022 That Are Here to Stay

  “Necessity is the mother of invention.” -Plato The impact of this age-old proverb is unrivaled in our coronavirus pandemic era. It’s no secret that the last few years have forced innovation into nearly every industry worldwide, and it’s abundantly true for healthcare organizations. Between overloaded hospitals, limited staff, and unprecedented employee burnout, the healthcare  [continue reading…]

The Dwindling Healthcare Workforce: Where Do We Go From Here?

  “Ask any nursing leader about their greatest challenge and they’ll likely point to staffing. If hospitals weren’t already feeling the effects of a severe nursing shortage, a nationwide rise in hospitalizations fueled by the highly contagious COVID-19 delta variant has made the effects of it unmistakable.” —Erica Carbajal and Gabrielle Masson, Becker’s Hospital Review.  [continue reading…]

Compassionate Leadership Practice through Diversity & Inclusion

  Jane Fitzsimmons, MSN, RN, Executive Vice President, Executive Search Services Ena Williams, MBA, RN, CENP, Nurse Executive & DEI Researcher Joy Parchment, PhD, RN, NEA-BC, Nurse Executive & AONL Committee on DEI Based on a panel discussion moderated by Bonnie Barnes, FAAN, The DAISY Foundation. Diversity, equity, and inclusion (DEI) are not something that  [continue reading…]

Building Cultural Competence in Healthcare Organizations

The recent COVID-19 pandemic serves to underscore the growing body of evidence confirming racial and ethnic disparities in healthcare access and clinical outcomes. The Institute of Medicine Report, IOM, (2004)  states that diversity among healthcare professionals is associated with improved access, provider-patient communication, and patient satisfaction. As the knowledge and understanding of these relationships grow,  [continue reading…]