The Difference Between Mentorship and Sponsorship

  Mentorship and sponsorship are two concepts that have multiple purposes and vary in their usage. A university mentor could be a professor who helps a promising student find scholarship opportunities, whereas a career mentor could be a coworker who offers advice on ways to grow your career. While sponsorship and mentorship are admittedly similar,  [continue reading…]

The Dwindling Healthcare Workforce: Where Do We Go From Here?

  “Ask any nursing leader about their greatest challenge and they’ll likely point to staffing. If hospitals weren’t already feeling the effects of a severe nursing shortage, a nationwide rise in hospitalizations fueled by the highly contagious COVID-19 delta variant has made the effects of it unmistakable.” —Erica Carbajal and Gabrielle Masson, Becker’s Hospital Review.  [continue reading…]

Compassionate Leadership Practice through Diversity & Inclusion

  Jane Fitzsimmons, MSN, RN, Executive Vice President, Executive Search Services Ena Williams, MBA, RN, CENP, Nurse Executive & DEI Researcher Joy Parchment, PhD, RN, NEA-BC, Nurse Executive & AONL Committee on DEI Based on a panel discussion moderated by Bonnie Barnes, FAAN, The DAISY Foundation. Diversity, equity, and inclusion (DEI) are not something that  [continue reading…]

Answering Healthcare’s Call to Recruit a Wider Variety of Roles

  The COVID-19 pandemic has emphasized the need for healthcare executive leadership to be more closely aligned across clinical and non-clinical domains. As never before, organizations are seeking the clinical, operational and financial insights of experienced executives to inform recruiting across all C-Suite roles. Because Kirby Bates Associates (KBA) is led and operated exclusively by  [continue reading…]

Succession Planning in Healthcare: When to Do it & How to Do it Well

  Healthcare leaders and board members alike agree that succession planning is important, but few organizations actually begin the process or do it consistently or efficiently.  Many leaders find succession planning daunting, uncomfortable for themselves and they fail to appoint someone to lead the charge. What some healthcare leaders don’t understand is that a failure  [continue reading…]

What to Expect When a Long-Term CEO Retires

When a long-term chief executive officer decides to retire or leave a hospital/health system, there is a chance for a huge cultural shift. It not only affects the C-suite, but it spreads to all areas of the hospital. In July of 2018, Becker’s Hospital Review reported 57 health system CEO resignations from the first and  [continue reading…]

Emerging Role of the Chief Population Health Officer

By Dennis J. Kain, MHA, FACHE, Senior Vice President Why Hospital Systems Are Now Hiring a New Type of C-Suite Leader The shift from a fee-for-service model to a focus on community wellness, increasingly known as population health, is re-defining healthcare as well as the competencies required of a successful leader. Organizations thriving in this  [continue reading…]

Applying 5 Principles of Persuasion to Improve Physician-Patient Engagement

Have you ever thought about how much healthier your patients would be if they just followed their caregivers’  instructions? It’s a frustration that virtually all caregivers feel because the consequences of patients’ non-compliance are very real in terms of morbidity and mortality, not to mention costs.  Within the last decade, patients have become active participants  [continue reading…]

8 Smart Practices for Fostering Diverse Leadership Advancement

Our nation’s increasingly diverse community will result in a more diverse patient population moving toward a majority-minority balance by 2043, according to projections from the U.S. Census Bureau. Currently, those changing demographics are reflected in hospital patient populations. And yet, this increasing diversity is not reflected in healthcare leadership. How do you retain and develop  [continue reading…]

Leading Hospitals Turn to KBA for Progressive Interim Perioperative Leaders

  [Download the PDF] As surgeries begin to resume across the country, many organizations face new post COVID-19  challenges such as minimizing the number of staff in the surgical suite and post-anesthesia care units (PACUs) to mitigate patient risk. Healthcare organizations are also working to keep their largest revenue center functioning at peak performance, especially  [continue reading…]

Maximizing Executive Success in the First Year

According to Michael Watkins, professor at International Institute for Management Development (IMD), “On average, 25% to 40% of new hires are either terminated, self-selected out of the new position or assessed as not meeting expectations (disappointing performance) after six to twelve months in the new position. Some organizations report even higher rates.” Watkins also emphasizes  [continue reading…]

The Courage to Lead: Building Resilience

By Pamela Hunt, MSN, RN, NEA-BC, FAAN There is currently much written about resilience, but for those in leadership, finding personal resilience without first understanding, the need for courage will lead to personal conflict. In this article, we discuss how healthcare leaders can find the strength to demonstrate courageous leadership every day and why It’s  [continue reading…]

4 Ways to Elevate the CNO-CFO Relationship

  As senior management team members, CNOs and CFOs work together to provide and manage care clinically and financially. A collegial relationship and knowledge and insights that each party needs for operational, strategic, and organizational success are essential.  Today’s most successful nurse executives clearly understand how the CNO areas of responsibility impact the organization’s overall  [continue reading…]

Crisis Does Not Create Leaders, It Reveals Them

  Kirby Bates Associates is sharing another great example of dynamic leadership in action. We invite you to read this moving and instructive story of Laurie, MSN, RN, FACHE, an interim nurse leader navigating COVID-19, uncertainty, and death in the Pacific Northwest. — [Read the Full Story]   Home to the first reported case of  [continue reading…]

Getting the Most Out of an Executive Search: 12 Best Practices for Healthcare Executives

One of the most crucial responsibilities of healthcare executives is selecting the mission-critical leadership team. While having the right talent has always been important, the coronavirus (COVID-19) pandemic has placed an increased emphasis on conducting an expeditious search for the nation’s top talent. COVID-19 has accelerated everything—including senior leaders retiring early. Balancing an organization’s bottom  [continue reading…]

Building an Inclusive Search Process

  Our country’s increasingly diverse community will result in a more diverse patient population moving toward a majority-minority balance by 2043, according to projections from the U.S. Census Bureau. Currently, those changing demographics are reflected in hospital patient populations. And yet, this increasing diversity is not reflected in healthcare executive leadership. Indeed, healthcare’s most notable  [continue reading…]

Building Cultural Competence in Healthcare Organizations

The recent COVID-19 pandemic serves to underscore the growing body of evidence confirming racial and ethnic disparities in healthcare access and clinical outcomes. The Institute of Medicine Report, IOM, (2004)  states that diversity among healthcare professionals is associated with improved access, provider-patient communication, and patient satisfaction. As the knowledge and understanding of these relationships grow,  [continue reading…]

Back to the Basics: When to Hire an Interim Nurse Leader

  Interim Nurse Leaders play an integral role in healthcare organizations, particularly now in the midst of a pandemic. Because staff and leaders are in flux and patient volumes and revenues are falling, keeping quality and the patient experience at the forefront of the organizational agenda is key to optimizing reimbursement. Interim Nurse Leaders fill  [continue reading…]

Recruiting for Critical Roles During the COVID-19 Crisis

  Filling mission critical roles during the pandemic is essential – yet traditional recruitment processes have been suspended. With social distancing, healthcare organizations must employ creative ways to recruit, interview and fill necessary roles. Since many leaders are redeployed to command centers, testing sites  and other roles on the frontline, bringing critical talent on board  [continue reading…]

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