Why Compassionate Care in Nursing is So Important and How to Achieve It

  What is Compassionate Care in Nursing? According to a systematic literature review in 2016 published by the National Center for Biotechnology, “Compassion originates as an empathic response to suffering, as a rational process which pursues patients’ wellbeing, through specific, ethical actions directed at finding a solution to their suffering. We therefore define the term  [continue reading…]

What to Expect When a Long-Term CEO Retires

When a long-term chief executive officer decides to retire or leave a hospital/health system, there is a chance for a huge cultural shift. It not only affects the C-suite, but it spreads to all areas of the hospital. In July of 2018, Becker’s Hospital Review reported 57 health system CEO resignations from the first and  [continue reading…]

Emerging Role of the Chief Population Health Officer

By Dennis J. Kain, MHA, FACHE, Senior Vice President Why Hospital Systems Are Now Hiring a New Type of C-Suite Leader The shift from a fee-for-service model to a focus on community wellness, increasingly known as population health, is re-defining healthcare as well as the competencies required of a successful leader. Organizations thriving in this  [continue reading…]

Applying 5 Principles of Persuasion to Improve Physician-Patient Engagement

Have you ever thought about how much healthier your patients would be if they just followed their caregivers’  instructions? It’s a frustration that virtually all caregivers feel because the consequences of patients’ non-compliance are very real in terms of morbidity and mortality, not to mention costs.  Within the last decade, patients have become active participants  [continue reading…]

8 Smart Practices for Fostering Diverse Leadership Advancement

Our nation’s increasingly diverse community will result in a more diverse patient population moving toward a majority-minority balance by 2043, according to projections from the U.S. Census Bureau. Currently, those changing demographics are reflected in hospital patient populations. And yet, this increasing diversity is not reflected in healthcare leadership. How do you retain and develop  [continue reading…]

Crisis Does Not Create Leaders, It Reveals Them

  Kirby Bates Associates is sharing another great example of dynamic leadership in action. We invite you to read this moving and instructive story of Laurie, MSN, RN, FACHE, an interim nurse leader navigating COVID-19, uncertainty, and death in the Pacific Northwest. — [Read the Full Story]   Home to the first reported case of  [continue reading…]

Building Cultural Competence in Healthcare Organizations

The recent COVID-19 pandemic serves to underscore the growing body of evidence confirming racial and ethnic disparities in healthcare access and clinical outcomes. The Institute of Medicine Report, IOM, (2004)  states that diversity among healthcare professionals is associated with improved access, provider-patient communication, and patient satisfaction. As the knowledge and understanding of these relationships grow,  [continue reading…]

Hope Amid COVID-19

  Guest Post By Tim Fischer, President, Jackson & Coker Locum Tenens Editor’s Note: Kirby Bates is dedicated to advancing Nursing Leadership and interprofessional collaboration. In honor of Doctor’s Day 2020 I’ve invited Tim Fischer, President of Jackson & Coker Locum Tenens, another Jackson Healthcare Company, to share his reflections. Working through the coronavirus (COVID-19)  [continue reading…]

Diversity in Healthcare Leadership: Breaking the Glass Ceiling

  Despite decades of attention, there has been very little progress toward increasing diversity in healthcare leadership. Data published by the American College of Healthcare Executives confirms that minorities are underrepresented in executive leadership, and are paid less when compared to their white counterparts. According to the American Hospital Association, 31% of patients nationally are  [continue reading…]

5 Self Care Tips to Promote Work Life Balance

  Practicing self care isn’t something taught early on, but rather, a skill acquired later in life. Learning to be kind to yourself is critical, especially for those with demanding occupations. It can be hard to know where to start but finding and maintaining success begins with taking care of yourself. Below are 5 recommended self care  [continue reading…]

Happy #NursesWeek 2019!

  As experienced nurse leaders, the Kirby Bates team is happy to honor all nurses this week. We’ve asked our leaders to reflect on why they became a nurse, their favorite things about being a nurse, and why they are excited about the future of nursing. Read their answers below and then visit our LinkedIn  [continue reading…]

How to Maintain Empathy in Healthcare

  What it means and why it matters. Showing empathy in healthcare is an important driver of patient satisfaction.   Communication is the key – both receiving and sharing information.  As a member of the healthcare team, the quality of your communication with patients should be consistent and aim to build relationships with patients and  [continue reading…]

Inspiring Compassionate Care

How Nurse Leaders Inspire Compassionate Care In the constantly evolving world of healthcare delivery, what never changes is the central importance of skillful and compassionate care giving at the patient’s bedside. As leaders we want to facilitate that excellence in care giving, but it’s not always clear how. We asked Nurse Leaders from all across  [continue reading…]

The Millennial Nurse-Force

The Millennial Nursing Workforce More than one in three American workers today are Millennials, adults ages 18 to 35. According to the Pew Research Center analysis of the U.S. Census Bureau, 2015 data showed that  Millennials surpassed Generation-Xers in becoming the largest share of the American workforce. The impact of the Millennial workforce can pose unique  [continue reading…]

Mind the Gap

When you enter the London subway (The Tube), the announcement is always to “mind the gap” between the train and the platform.   You must intentionally step over the gap to get to where you want to go. As organizations observe gaps in leadership performance, are they directing resources to bridge that gap? The success of  [continue reading…]